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Direct mail
Validation notices, dunning letters, and settlement offers printed, addressed, and mailed with delivery tracking and CASS-certified addressing.
Platform + Outreach Services
Managed outreach — your brand, our licensed engine.
Add CollFin-run mail, calling, and SMS to your collections workflow. You keep the relationship and the brand; we bring the licensed infrastructure and the compliance coverage.
The services
Every channel, run for you
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Outbound calling
Compliant call campaigns with automatic 7-in-7 enforcement, call recording, and real-time disposition logging.
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SMS campaigns
Reg F-compliant texting with consent verification, opt-out handling, and inbound reply routing — all logged.
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Skip tracing
Address, phone, and email verification to keep contact information current and accounts workable.
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Payment processing
A branded debtor portal with card and ACH, payment plans, and trust accounting built in.
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Credit bureau reporting
Accurate Metro 2 submissions with same-day updates on payments, disputes, and account closures.
Your brand, front and center
Consumers see you — we run the machinery
Letterhead, sender IDs, caller ID, and the debtor portal all carry your brand. CollFin's licensing and infrastructure sit behind it, invisibly.
White-labeledYour sender domainYour caller ID
Compliance included
Every touch, within the rules
- Quiet hours and the 7-in-7 cap enforced by the platform on every message.
- Consent verified and opt-outs honored instantly, across all channels.
- Every send captured in a tamper-evident audit trail.
Scale outreach without scaling risk
Hand us the channels. Keep the brand.
Start with one channel or all six — configurable per batch.