Healthcare billing teams
Run early-out and self-pay follow-up before accounts ever age into bad debt — in your name, with HIPAA-grade handling.
First-Party Collections Software
Run collections in-house — without building compliance yourself.
Early-out and first-party collections in CollFin's compliant SaaS: multi-channel outreach, payments, and reporting with FDCPA & Reg F enforced at the platform level.
Who it's for
Teams that want to keep collections in-house
Lenders & financial services
Work delinquencies in-house with Reg F guardrails your compliance team can verify, not just trust.
Any team outgrowing spreadsheets
Replace dialer lists, sticky notes, and manual letter runs with one queue, one record, one audit trail.
Platform features
Everything your collectors need, nothing to install
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Smart work queues
Accounts prioritized by balance, recency, and contact windows — collectors always see the next best action.
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Multi-channel outreach
Calls, letters, email, and SMS from one screen, with every touch logged against the account automatically.
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Payments & plans
Branded debtor portal, card + ACH, payment plans with broken-promise alerts and trust accounting.
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Built-in compliance
7-in-7 caps, contact windows, opt-outs, and cease-&-desist propagation enforced before a contact is attempted.
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Real-time reporting
Recovery rates, liquidation curves, collector productivity, and channel performance — live, not monthly.
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Integrations & API
athenahealth and Kareo/Tebra sync, SFTP batch, REST API, and webhooks for placements and payments.
Same-day intake
Accounts workable the day you load them
Upload CSV, connect SFTP, or use the API. Accounts are validated, deduped, scrubbed against bankruptcy and deceased records, and queued the same day.
CSV uploadSFTP batchREST API
Compliance, enforced
The platform won't let a bad contact happen
- Call frequency capped at 7 attempts per 7 days, per consumer — enforced at dial time.
- Contact windows respect consumer time zone and state rules automatically.
- A cease-&-desist on any channel halts all channels instantly.
- Every touch, payment, and dispute lands in a hash-chained audit log.
Pricing
Per-seat SaaS. No long contracts.
Priced per collector seat with volume tiers on communications. Add outreach services or third-party placement any time — same platform, same data.
Talk to sales
FAQ
Is this software only, or do you work the accounts?
This is your team in our software. If you want CollFin to run outreach or collect as a third party, those are separate models on the same platform — switch or mix any time.
How fast can we go live?
Most teams load accounts and start working them the same week. EHR integrations typically take 1–2 weeks depending on your vendor.
Do we need our own collection license?
First-party collection in your own name generally doesn't require a collector license, but rules vary by state — our compliance team reviews your setup during onboarding.
What happens to accounts we can't collect?
Roll them to CollFin third-party placement in one click — history, disputes, and consent preferences carry over.