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First-Party Platform
Your team works accounts directly in our platform. Built-in compliance, multi-channel communications, payment processing, and real-time reporting — nothing extra to install.
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CollFin Receivables · Receivables Management Platform
Collect smarter —
Collect smarter —
on your terms.
A complete platform for first-party collections, managed outreach services, and licensed third-party recovery — FDCPA and Reg F compliant from day one.
- First-party
- Software platform
- Mail · Calls · SMS
- Add-on services
- Third-party
- Licensed recovery
- FDCPA + Reg F
- Built-in compliance
How we work with you
One platform. Three ways to collect.
Choose how much CollFin does — your team in our platform, services we run for you, or full third-party recovery on contingency.
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Platform + Outreach Services
Add CollFin-managed mail campaigns, outbound calling, and FDCPA-compliant SMS to your workflow. Your accounts, your brand — our licensed infrastructure and compliance coverage.
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Full Third-Party Collection
Place accounts with our licensed collectors. We handle all outreach, disputes, and payments, then remit net proceeds monthly. Pure contingency — we earn only when you collect.
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Add-on services
Outreach services built for compliance
Supplement your collections team with managed outreach — every touch FDCPA and Reg F compliant, every record auditable.
Direct Mail
Validation notices, dunning letters, and settlement offers printed, addressed, and mailed on your schedule — with delivery tracking and CASS-certified addressing.
Outbound Calling
Compliant outbound call campaigns with automatic 7-in-7 frequency-cap enforcement, call recording, and real-time disposition logging in your dashboard.
SMS Campaigns
Reg F-compliant text outreach with consent verification, opt-out handling, and inbound reply routing — all logged and timestamped automatically.
Skip Tracing
Address, phone, and email verification across industry data sources to keep contact information current and your accounts workable.
Payment Processing
Branded debtor portal with card and ACH acceptance, payment plan scheduling, broken-promise alerts, and trust accounting built in.
Credit Bureau Reporting
Accurate Metro 2 submissions to all major bureaus with same-day updates propagated on payments, disputes, and account closures.
Who we serve
Built for businesses with unpaid receivables
Whether you run your own collections operation or place accounts with a third party, CollFin has a fit — from healthcare carriers and commercial lenders to property managers and legal practices.
Medical & Healthcare
Provider overpayments, member cost-share balances, coordination of benefits recoveries, and subrogation claims.
Commercial & Financial
Premium arrears, audit adjustments, commercial invoices, returned commissions, and financial services recoveries.
Government & Specialty
Workers' compensation liens, disability overpayments, property management, and specialty receivables with strict regulatory requirements.
The process
Simple intake. Complete visibility.
From account submission to payment — every step tracked in one place.
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1
Submit accounts
Upload CSV, connect via SFTP, or use our API. Accounts are validated, deduped, and ready to work the same day.
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2
Choose your model
Work accounts in-platform, activate outreach services, or place them with our licensed collectors — configurable per batch.
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3
Payments collected
Debtors pay through a branded portal via card, ACH, or payment plan. Every dollar visible in real time on your dashboard.
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Clear reporting
Real-time dashboards, downloadable statements, and a full audit trail. Third-party placements receive monthly net remittance.
Compliance & trust
Regulatory compliance built into every step
FDCPA and Regulation F obligations enforced at the platform level — not by spreadsheet, not by memory.
FDCPA & Reg F enforced
Validation notices auto-issued within 5 days. The 7-in-7 call cap tracked per consumer. Electronic opt-outs honoured immediately across all channels.
Cease-&-desist propagation
A single C&D halts all channels and all future contact attempts for that consumer across every service — not just the channel that received it.
Tamper-evident audit trail
Every communication, payment, dispute, and status change logged in a hash-chained, append-only record. Exportable for regulators and legal teams.
Dispute handling & SLAs
Consumer disputes flagged, acknowledged, and investigated within statutory timeframes — every resolution documented and visible in your dashboard.
Data isolation
Your receivables, consumer data, and payment records are row-level isolated. No cross-contamination risk even on shared infrastructure.
Real-time portal access
See every account — contacted, paid, disputed, settled, or escalated — without waiting for a periodic report. Download statements on demand.
Get started today
Ready to modernize your receivables operation?
Start with the platform, add services as your volume grows, or let CollFin's licensed team collect for you — no upfront cost for third-party placements.